Website www.cyhome.com.cy  terms of use

The furniture seller of this website Furniture.DE LTD (registration number HE418184, address – Demokratias Ave.33 Tala, 8577, Paphos, Cyprus ) as the first party, hereinafter referred as “Seller”, and private person or a company, that expresses a desire to purchase, purchases or could purchase a product, hereinafter referred as “Buyer”, as the second party, concludes the following Agreement:

Before using the Seller’s website www.cyhome.com.cy  (hereinafter – Website), The Buyer is kindly asked to carefully read the Terms of Use (hereinafter – Terms) of the Website. The Terms are applicable to every user (hereinafter – Users) of this Website and the usage of the Website is considered to be a confirmation that the Users have fully familiarized themselves with the Terms and undertake to comply with them.

1. Seller’s rights and obligations

1.1.  The Seller has the right to change the content or conditions of the Website at any time, as well as any information, also including information provided by the Buyer.

1.2.  The Buyer agrees that the Seller is not responsible for any negative consequences that such or similar actions may be caused to the Buyer and refuses to rise any claims in this regard.

1.3.  The Seller has the right, without prior notice or consent, to block the Buyer's access to the Website in order to protect the rights and legal interests of other persons or to comply with the requirements of regulations.

 2. Buyer's rights and obligations

2.1.  The Buyer is required to comply with the Terms of this Website, not to violate Seller's and/or third parties' rights, provide true information about him/herself, use secure electronic communication and data transmission devices, and not to spread any viruses that could infect the Website.

2.2.  The Buyer is obligated to immediately inform the Seller if the Buyer has become aware that the Buyer's data is used or may be used by third parties.

 3. Delivery and payment order

3.1.  The Buyer orders the goods through the Website, indicating the model and quantity of goods.

3.2.  The Buyer has an option to pay for goods using the payment tools embedded in the Website or pay the invoice prepared by the Seller and ordered by the Buyer via e-mail. The invoice is prepared electronically and is valid without a signature.

3.3. The Seller ensures delivery of the product within 2 months, if the product is not available immediately in the warehouse. Product delivery/hand-over time should be agreed in each individual case.

3.3.1 The Seller ensures product delivery within one calendar week, if such delivery to the address indicated by the Buyer is requested, provided the product is available at Seller’s warehouse and it is not agreed otherwise.

3.4.  The Proof of purchase, when the goods are delivered at the address indicated by the Buyer, is an order document, which is either handed to the Buyer at the moment of delivery or sent to the Buyer's e-mail at the moment of purchase..

3.5.  The fact that the Buyer has received the goods is evidenced by the Buyer's signature, at the moment of receiving the goods, on the courier's document (Delivery Note).

4. Payment

4.1.  It is possible to make a non-cash payment for goods by a payment card in the shop.

4.2. Cash – paying for the product in cash at the time of receipt at our shop or at the moment of delivery.

4.3. Internet Bank - paying for the product via internet bank using online purchasing opportunities on the Website.

4.4. Bank transfer - paying for the product using a bank transfer based on the issued invoice.

4.5. Bank card - paying for the product by card at our shop.

5.  Right of Withdrawal

5.1.  The Buyer has the right to refuse from the goods within 14 calendar days from the moment of receipt of the goods by sending a Notice of Refusal to the Seller.

5.2.  The Seller shall send the Notice of Withdrawal via e-mail to the Buyer, at the request of the Buyer.

5.3.  The Buyer is obligated to return the goods to the Seller within 7 days after sending the Notice of Withdrawal.

5.4.  All the expenses incurred, that shall arise in relation with the return of the goods to the Seller, shall be covered by the Buyer. The Buyer must deliver the goods to the shop at Mesogi Ave. 40, Paphos and it must be at a full set.

5.5. The Buyer will be refunded for the returned products as soon as possible , in the same way as payment for the product was made.

5.6.  The Buyer cannot exercise the Right of Withdrawal if:

5.6.1. the fabric is damaged due to incorrect use of the goods;

5.6.2. the goods were made based on the undividual order of the Buyer;

5.6.3.  the mechanical parts of the goods are damaged at the Buyer's own fault.

6. Copyright

6.1.  The copyrighted content of the Website (including the original text, photos, videos, etc.) is owned by the Seller or third parties who have given permission to publish content on the Website.

6.2.   It is prohibited to republish, sell, copy, adapt, etc. any content of the Website without the Seller's permission.

7. Legal relations

7.1.  The legal relations arising from these Terms shall be governed by the laws of the Republic of Cyprus.

8. Data processing

8.1.  When entering the necessary data upon making an order on the Website, the Buyer confirms that he/she is aware and agrees that the data provided by him/her is used by the Seller and allows the Seller to collect and use such personal data to process the Buyer's order and deliver the goods, in accordance with the legislation of Republic of Cyprus.

8.2.  Upon entering data, the Buyer agrees that the documents related to the processing of the Buyer's order will be sent to him/her via the indicated e-mail.

9. Data acquisition and usage

9.1.  Personal data is the data that the Seller, with the consent of the Buyer, obtains from the Buyer in order to comply with the Terms of the Agreement, as well as to ensure further contact with the Buyer.

9.2.  Collection of Buyer's data takes place when the Buyer provides contact information (name, surname, postal address, telephone number, e-mail address) on this Website;

9.3.  Collection of Buyer's data takes place when the Buyer makes purchases on the Website by providing contact information or saving the information necessary to determine the preferred way to make the purchase;

9.4.  When purchases are performed on the Website, all Buyer's personal data is deemed confidential, except in cases provided in regulations.

9.5.  The Seller may also collect other data that are not relevant to a particular person (gender, age, language, residence), and such data are collected solely for statistical purposes.

9.6.  Using the data obtained, the Seller may inform Buyers about goods, events and news.

9.7.  At any time, the Buyer can delete his name from the contact group list if he/she does not want to receive information regarding goods, events and news.

9.8.  Buyer's data are used for the delivery of goods and fulfillment of obligations arising from the Sales contract.

9.9.  The Seller undertakes to do his utmost to ensure proper data security.

9.10.  All personal (customer) data kept by Furniture.DE LTD will be deleted after receiving a written request submitted to email [email protected].

10. Access to data

10.1. The Seller may disclose Buyer's data if there is a reason to believe that:

10.1.1. these data are necessary to identify, detect or to take legal action against any person who may cause any damage to another person or to the Seller, threatening the rights, property or activity, as well as expose these and similar risks in other provisions of Website Users and/or persons;

10.1.2. this must be done following the requirements of the regulatory enactments or when requested by the competent authorities.

10.2. The Buyer, upon submitting a written request, is entitled to receive the following information:

10.2.1. what information has been obtained about him/her, the source of data and when the last data changes were made;

10.2.2. the purpose for which processing of data was performed, as well as details of the recipients of the data.

11. Use of Internet Protocol addresses

11.1. An IP address is a set of digits that are automatically assigned to a computer every time a user connects to his/her Internet service provider. This IP address can automatically identify the user's computer.

11.2. The Seller is allowed to collect these addresses for system administration and Website audit purposes. The Seller does not intend to add a user's IP address to the Buyer's set of data, which means that every user's session is registered, but the user him/herself remains anonymous.

11.3. The Seller may use these IP addresses to identify users of the Website in situations where he considers it necessary to ensure that the user's behavior complies with the Website's Terms or to protect the Website or other users.

12. Cookies

12.1. Cookies are very small text files that provide information on how often a user visits the Website and what the user does during hi/hers sessions. Cookies do not contain any personal data, but if the user provides such data him/herself, these data can be combined with the data contained in the cookie.

12.2. The Seller may place cookies in user computer browsers.

12.3. The user can control and delete cookies if he/she wishes so. More information is available here: aboutcookies.org. All cookies can be deleted on the computer, and most browsers can be set to block insertion of cookies on the computer. However, in this case manual adjustment of some settings will be needed each time the site is visited, and some services and features may fail to work properly.

13. Security

13.1. The Seller uses secure data systems and, if necessary, is also ready to take additional security measures to protect user data from disappearance, misuse and modification.

13.2. Access to information entrusted by the users of the Website is restricted to specially authorized Seller's employees. The Seller takes protective measures to ensure data security, however, it cannot fully guarantee that no data loss, misuse or alteration will occur.

14. Binding conditions

14.1. By entrusting personal data and/or other personal information, Users of the Website confirm that they are bound by these Terms of confidentiality and they acknowledge that the Seller is entitled to handle this information in cases and in the extent defined in this document.